プライマリケアの質 オープンアクセス

抽象的な

Setting objectives for clinical governance

Mayur Lakhani

Every time I or another patient asked for help the answer was always the same, ‘somebody else is responsible for you’. I’m sure that if sta¡ had given the service asked for instead of looking for the ‘right person’, both the patients and the hospital would have saved time and frustration.

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